If you feel Sydenham Garden can support your client, please complete the appropriate referral form, seeking your client’s permission beforehand.
Once we have received your referral form, we may contact you for further information. If we feel that one of our projects can support your client, we will contact them directly to arrange an introductory visit to the project, normally within 3 weeks, but this has been delayed considerably due to current Covid 19 restrictions. Clients are welcome to attend this introductory visit with a friend, family member, carer or support worker. If we do not feel we can support your client effectively, we will contact you to let you know.
If a client repeatedly cancels or fails to attend the introductory visit, we would then close the referral. We would however welcome a re-referral at a time when the client may be more able to make the commitment required to benefit fully from a placement at Sydenham Garden.
Once a client has been offered and accepted a place there is a settling in period of 4 weeks. At this point an assessment takes place and our team work with clients to set goals to work towards through the duration of the placement. Again, failure to attend sessions regularly may result in the placement being withdrawn but re-referrals would be accepted in these instances too.